Terms & Conditions

We reserve the right to cancel any orders and re-imburse the customer any monies paid.
If an item ordered happens to be out of stock as sometimes happens we will re-imburse any monies paid and apologise for any inconvienence caused.
By visiting and or ordering from clarkesmusiccompany.com you agree to be bound by our terms and conditions and all policies within our web site. Clarke's music Company reserve the right to update or modify these term and conditions at any time and without notice and are affective immediately upon posting on this site. We ask you to review these terms and conditions whenever possible for your own benefit in using our website.Web Ordering
Our ordering system is straightforward choose item/items to add to the shopping basket, log in or create a new account, enter the required details and click the payment box to process your credit card. You will then receive an email confirming your order details and current order status.

Your emailed order confirmation document does not signal our acceptance of your order. We reserve the right to accept or cancel your order placed on this website without the need to give explanation or reason. Upon cancellation of your order we will immediately issue a credit to your credit/debit card used in the original order for the amount charged.

Under the Distance Selling legislation you have an option to cancel your order within 7 days (Cooling-off period) which commences from date of delivery. Please note, it is the customer’s responsibility to ensure the goods are returned safely to us and the customer must pay all postage costs. Please see our returns policy for more information.


Damage in transit & shortages must be notified to both the carrier and us within three days of receipt.

Returns / Exchanges / Credits: Any faulty products must be reported to our sales department within 10 days of receipt of goods

About Children (Under 18)

For their protection, we ask that children and young people do not place an order or submit personal information to us. We are happy to receive orders on their behalf by their parents or guardian.

Web cookies are text files, which are stored on your computer. They are used to help enhance the shoppers experience on our web site and without them the shopping cart system is unable to record your product purchasing.